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Telecom

SAP billing and data consultants for telecom and media

Telecom and media billing runs on usage, subscriptions and bundles that change often. SAP BRIM covers subscription order management, convergent charging, convergent invoicing and FI-CA. The hard part is keeping those pieces aligned with order, CRM and usage systems, and getting trustworthy numbers out for finance and operations.

The work

Problems we see in Telecom

  1. 01

    Plans and bundles change faster than billing

    SOM designs that copy the legacy system reproduce its limits when products change.

  2. 02

    Usage rating is hard to change

    Charge and rate design has to keep up with usage-based and recurring products.

  3. 03

    Charges land on separate bills

    Commodity-style and one-time charges need convergent invoicing and FI-CA that finance can trust.

  4. 04

    Billing data is hard to report on

    Leaders need shared KPIs across rating, invoicing and receivables, not spreadsheet extracts.

SAP

SAP for telecom billing

BRIM end to end, with integration and clean-core practices so the landscape stays maintainable.

  • Subscription Order Management for plans, bundles and changes
  • Convergent Charging for usage rating and pricing
  • Convergent Invoicing so usage and one-time charges share one bill
  • FI-CA for receivables, payments, dunning and collections
  • SAP BTP integration with order, CRM and usage systems
  • ABAP Cloud and clean-core extensions; SAP Cloud ALM for delivery visibility
  • Joule and SAP Business AI where your BTP landscape supports them

Data & AI

Data & AI on billing and receivables

Analytics and agents that start from BRIM and FI-CA data, not a separate science project.

  • Billing, rating and receivables data on Databricks and AWS for reporting
  • SAP Business Data Cloud where it fits beside your lakehouse
  • AI agents for charging exceptions and convergent invoicing reconciliation
  • Related use cases and walkthroughs on sample data on request

How we engage

How Ziksatech works with you

We help telecom and media teams design, build and support SAP BRIM, integrate it on SAP BTP, keep custom logic clean-core where they can, and put billing and customer data to work on Databricks and related AI use cases.

  • Architecture and hands-on BRIM delivery with your team or SI
  • Staff augmentation for SOM, CC, CI and FI-CA
  • Fixed-scope design and build work
  • Short AI agent pilots with approvers and audit logs

How we help

  • SOM, Convergent Charging, Convergent Invoicing and FI-CA design and build
  • Integration on SAP BTP with order, CRM and usage systems
  • Clean-core extensions and ABAP Cloud where custom logic belongs outside the core
  • Billing and customer analytics on Databricks and AWS
  • AI agents for charging and invoicing exceptions

Talk through your landscape

Tell us what you run today and what needs to change. The first call is with a senior SAP consultant—or pick a 30-minute intro slot on our calendar.