New articleSAP IS-U to S/4HANA Utilities: choosing between conversion, greenfield and selective transition

AI & Data · Databricks · AWS · SAP on AWS

Databricks and AWS for SAP billing and meter data

Billing, meter and customer data already sits in SAP. We move it into a governed Databricks lakehouse on AWS, define each KPI once, and build models that flag work for your specialists.

The problem

What we usually hear first

  1. 01

    Data stuck in SAP

    Billing, meter and customer data is there, but hard to use across domains.

  2. 02

    KPIs that don't match

    Each report defines the same KPI a little differently.

  3. 03

    Meter data volume

    Interval data is too large for the reporting tools in place.

  4. 04

    AI pilots without guardrails

    Models that act on customers without a person in the loop.

What we do

How we fix it

One version of each KPI

Each KPI is defined once, reconciled to SAP control totals, and served to SAP Analytics Cloud or Power BI.

  • Conformed utility data model across billing, meter, network and assets
  • Bronze, Silver and Gold layers with data quality checks
  • Dashboards in SAP Analytics Cloud or Power BI

Anomalies flagged, people decide

Models rank and explain what looks wrong, such as an implausible read or a bill out of pattern. A specialist makes the decision.

  • Billing exception and anomaly detection
  • Revenue assurance and load forecasting
  • Human approval for every customer-affecting step
Illustrative meter-read validation card with fictional readings, flagging a read well above recent history.

Platform

SAP on AWS

We also work on SAP systems hosted on AWS, as well as the Databricks platform that reads from them. Ziksatech is an AWS Partner.

SAP data foundation

SAP Business Data Cloud

Where SAP-native data products and governance fit beside the lakehouse, we work in SAP Business Data Cloud — Datasphere, Analytics Cloud, curated data products and BDC Connect to Databricks. Our team has hands-on BDC experience.

More on SAP Business Data Cloud

Accelerator

Start from the Utilities BI Accelerator

A shared data model, KPI definitions and dashboards for billing, smart meter, reliability and asset data. We adapt it to your SAP release and source systems.

  • Databricks Partner
  • AWS Partner
Utilities BI Accelerator demo: billing and revenue dashboard with synthetic data
Demo dashboard with synthetic data for a fictional utility.

FAQ

Questions about AI & Data

Do we need Databricks to work with you?

No. Platform choices are made per utility. Where SAP-native analytics and data products are the better fit — including SAP Business Data Cloud — we say so.

Does AI make customer-affecting decisions?

No. Models support a specialist's decision. Actions such as disconnection are never automated.

Are you a Databricks or AWS partner?

Ziksatech is a Databricks Partner and an AWS Partner.

How does SAP data get into the lakehouse?

Through released CDS views and APIs, SAP Datasphere replication, or batch and change data capture, so SAP hierarchies, units and authorizations survive the trip.

Start with one question your leaders ask

Tell us the question. We'll show you which SAP tables and meter data answer it.