New articleSAP IS-U to S/4HANA Utilities: choosing between conversion, greenfield and selective transition

Toll

SAP BRIM consultants for tolling and mobility

Toll and mobility billing depends on accurate charging, convergent invoicing and convergent mediation at high volume. Agencies and operators often run SAP BRIM for Convergent Charging, Convergent Invoicing and SAP Convergent Mediation, alongside internal teams and delivery partners.

The work

Problems we see in Toll

  1. 01

    Charging rules are complex

    Rates, exemptions and usage events have to rate correctly before invoicing.

  2. 02

    Invoicing and finance disagree

    Convergent invoicing and contract accounting need a design finance can reconcile.

  3. 03

    Customers dispute charges

    Customer service has to see the same numbers billing produced.

  4. 04

    Exceptions are slow to clear

    Charging and invoicing breaks need structured handling, not inbox triage.

SAP

SAP BRIM for tolling

Charging, invoicing and SAP Convergent Mediation on BRIM, with clean integration around it.

  • Convergent Charging for toll and mobility rating
  • Convergent Invoicing for customer bills
  • SAP Convergent Mediation (CM) on the BRIM stack
  • FI-CA for receivables where the design calls for it
  • SAP BTP integration with roadside, account and payment systems
  • Clean-core extensions; Cloud ALM for delivery tracking

Data & AI

Data & AI for toll billing

Analytics and agents focused on charging and invoicing quality.

  • Billing and charging data on Databricks and AWS for operations reporting
  • AI agents for BRIM charging exceptions and convergent invoicing reconciliation
  • Related BRIM use cases available as walkthroughs on sample data

How we engage

How Ziksatech works with you

We help toll programs with BRIM architecture and hands-on delivery: charging, invoicing, SAP Convergent Mediation, FI-CA where it applies, integration on SAP BTP, and data and AI for reconciliation and exception handling.

  • Architecture and hands-on BRIM delivery alongside your internal team
  • Work through a delivery partner or prime SI when that is the contracting model
  • Fixed-scope design and build for CC, CI and CM
  • AI agent pilots for exception work with approvers and logs

How we help

  • BRIM architecture for Convergent Charging, Invoicing and Convergent Mediation
  • Hands-on implementation beside your agency or SI team
  • BTP integration with account, roadside and payment systems
  • Data and AI for charging and invoicing exceptions

Talk through your landscape

Tell us what you run today and what needs to change. The first call is with a senior SAP consultant—or pick a 30-minute intro slot on our calendar.