Project experience · SAP IS-U, Customer Management and FSM
Northeast utility
Utilities · Client confidential
Engagement
Our team, including our founder, took part in the end-to-end SAP implementation for a U.S. gas utility through a delivery partner. Our involvement combined hands-on implementation work within the wider delivery organization with continued support as the utility's business and SAP needs changed.
Scope
Our team contributed across:
- SAP IS-U Customer Management
- Billing
- Contract Accounts Receivable and Payable (FI-CA)
- Device Management
- SAP Field Service Management (FSM)
- Custom development
- Materials Management (MM)
- Finance and Controlling (FI/CO)
- Enterprise Asset Management (EAM) support
Outcome
Implemented, then supportedOur team contributed to the end-to-end implementation and continued to support the utility through later upgrades and merger-related changes, carrying project knowledge into ongoing application support.
This project experience reflects our team's contributions within an indirect delivery arrangement. The utility was not a direct Ziksatech client.
Related · SAP IS-U support →
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